Privacy Policy

Kafaratplus has a privacy policy to protect all providers` data by collecting any information such as name or phone number while browsing or using our site and application and using our services, which is extremely important to view and review the details.

This privacy policy includes the following:

1- We collect and retain your personal information that you dealt with, provided us with, viewed or modified.

2- We use, review, and modify your personal information as needed.

3- Use, enter, browse, and modify your personal information.

4- Links to third party websites.

5- Browsing software used on your personal device.

6- No to destructive or deceptive emails.

7- Protecting personal information.

8- How to contact us to inquire about the privacy policy.

We collect and retain your personal information that you interact with, provide to us, view or modify.

1. As part of registering on the site, you will be asked to provide us with specific personal information such as: your name, shipping address to you, your email or phone number and other similar information, and some additional information about you.

2. We may also need to collect specific financial information from you, such as your credit card or bank account details, so that they are added to the Kafy website account information. This financial information is used for payment purposes and to complete the purchase process on the website or application, and the payment gateway is responsible for its confidentiality and preservation of this information. .

3. After registering on the site, you should not publish any personal information (including any financial information) on any part of the site, except for the “Account Management” part. This will protect you from the possibility of being exposed to fraud or having your identity information stolen. Also, posting any of your personal information on any part of the site except “My Account” may be considered a violation of this agreement and may result in action being taken against your membership on the site.

4. Information about your activity on the site will be recorded, whether it is a purchase, sale, display of goods, withdrawal of amounts, deposit of amounts, or other activities related to your operations on the site or the application.

5. Please note that we may use your Internet Protocol or (IP) address (which is a unique number given to your Internet service provider in order to analyze the patterns of your activities that you perform on the site, and thus improve your management of the site. We may also collect your information about the details of your browsing operations. .

6. We may collect additional information from or about you in other ways, the details of which are not mentioned here, such as recording phone calls with User Care Center employees or through your answers to our questionnaires. We may collect information for statistical purposes, then the names of the information holders remain unknown

Our use of your personal information and we review and amend it as needed.

1. We use your personal information only to provide services and support in performing your service better, and it aims to measure the level of our services and improve them for you, prevent illegal activities, and implement the terms of our agreement with you, in addition to removing obstacles, collecting fees, and providing you with promotional emails, as well as for documenting information. Which you provided to us with third parties. For example, we may resort to sharing some of your personal information with banks or authorizing credit cards to process and authenticate services with third parties for purposes related to increasing the level of security.

2. Despite our keenness to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies or third parties. We are obligated to do so by orders from the court and other legal departments, in order to be in compliance with the provisions of the law, when we believe that disclosure of your personal information may To protect against physical harm or financial loss, to report suspicious activity, or to investigate a possible violation of the terms and conditions of the user agreement.

3. In the event that (Kafrat Plus) or any of its subsidiary institutions or commercial assets are sold, we may disclose your personal information to the potential buyer, with the aim of continuing the site’s activity.

4. In addition, information related to the goods that you buy or sell in the auctions that you participate in on the site. This information may include details regarding the user’s identity, and notes related to your use of Covers Plus. Otherwise, we will disclose your personal information to a third party after obtaining your clear permission.

5. We do not sell or rent to a third party any of your personal information within the scope of our normal business work, and we will share your personal information with others only in accordance with what is stated in this (Information Confidentiality Agreement).

6. Once you register with Kafrat Plus, you are deemed to have given us clear authorization to deliver you promotional emails about our services, in addition to emails regarding changes and new features on the site. If at any time you decide that you do not want to receive such messages, you only have to choose the link to stop. Send these messages to your email address available at the bottom of any of these emails, or go to the “My Account” part on the website or application.

Use, access, browse, and modify your personal information

1. You can access and review your personal information through the “My Account” management page on the website or application. If your personal information changes in any way, or you gave incorrect information when registering, you must update or correct it immediately, by displaying it on “My Account” or By contacting our customer service team.

2. Please note that we will retain your personal information during and after you finish using Kafrat Plus as legally required, with the aim of overcoming technical obstacles and preventing fraud, and to assist in any legal investigation and to take any other measures required by law.

Browsing software used on your personal device:

1. For example, for many websites, kafaratplus uses small software files that are installed on the hard part of your computer. When you go to visit certain internet pages on the sites, the record recognizes the browser through a unique and random number.2. The "cookies" records we use do not disclose any of your personal information. These records help us improve your performance on the Site and help us understand which parts of the Site are the most used, you are free to cancel these records if available from the browser, although this may require you to stop using the Site.

No destructive or deceptive emailsWe do not tolerate destructive messages, in order to tell the website about any destructive or deceptive emails, please send an email to email "[email protected]" The communication of electronic messages damaging us or any content leads to the revocation of the terms of the User Agreement. We examine the messages automatically and may turn to the manual filtering to determine whether there are destructive messages, viruses, harmful attacks or other illusory or illegal activities.

Protecting your personal information:

1. We keep your information (Information Confidentiality Agreement) in electronic files in (the Kingdom of Saudi Arabia). When you provide us with your personal information, you have given us the responsibility to keep this information in (the Kingdom of Saudi Arabia), and we take every precaution to preserve your information (Information Confidentiality Agreement) by not accessing it from irresponsible parties, or using it or disclosing it.

2. In any case, internet is an unsafe medium. We do not guarantee the confidentiality of your personal information. You must enter your username and login password every time you want to access your account or complete deals on the site. Choose the login password carefully using distinct numbers and letters with special specifications. Do not disclose your username or login password to anyone. If you think that your username or login password has been exposed, immediately contact the support team on the site to change it.

3. You can request the deletion of your account and all data related to the profile registered through social media platforms, Apple account, or email permanently by contacting us using the email: [email protected].  You will receive a text message on your mobile number or email to complete the deletion of your account from Kafaratplus.

How to contact us to inquire about the privacy policy

  If you have questions or concerns about our collection and use of your personal information, please contact the User Care Center team or write to us at the following email:  [email protected] 

We may amend the Privacy Policy at any time, after announcing this amendment by publishing the amended version on the website. The amended version of the Privacy Policy will be effective as of the date of its publication. Following publication, your continued use of Kafrat Plus is considered your commitment to the terms and conditions contained in the amended version of the way we process and deal with your personal information that you have provided to us.

We ask that you visit this page frequently in order to be aware of the changes.